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Customer Service Executive | Day Shift | Gurgaon

0 - 3 YearsGurgaon

Posted: 25 days ago

Job Description

IIFL is hiring for potential candidates for our Customer Service Home Loans Business.

Responsibilities:

1. Manage inbound and outbound calls.

2. Follow communication scripts when handling different topics

3. Act as their first point of contact for the firm and Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

4. Build sustainable relationships and engage customers by taking the extra mile.

5. Frequently attend educational seminars to improve knowledge and performance level

6. Also, walk through our customers to the whole sales process.

Essential Requirements:
1. Graduate in any stream.
3. Strong phone and verbal communication skills along with active listening
2. Ability to multi-task, set priorities and manage time effectively.



Salary: INR 1,50,000 - 3,00,000 P.A.
Industry: Banking / Financial Services / Broking
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile



PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

India Infoline Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
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Contact Details

Contact Company:India Infoline Limited

Email :swati.nanda@iifl.com,srishti.chogtu@iifl.com

Address :Plot No. 98, Phase - IV

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