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ITSM Tools Specialist

8 - 12 YearsMumbai, Thane

Posted: 20 days ago

Job Description

JD for Tools specialist

Minimum of 8 years with Hands-on experience on implementation and
management of one or more ITSM and ITAM, not limited to Incident
Management, Problem Management, Change Management, Knowledge
Management, Asset Management & CMDB
Knowledge of Application UI Configuration, Workflow Configuration.
Development of required integration components (SSO, LDAP, etc.).
Provide implementation schedule, resolutions to technical issues and general
advice as technical consultant.
Work with client to understand Business requirements and propose an
appropriate solution which can demonstrate business value and help achieve
customer satisfaction.
Install and update core software, interfaces, database
Identify and resolve issues related to implementation of product.
Plan, record and document solutions to common and difficult problems.
Learn, implement and teach best practices for implementation and
configuration of the product.
Collaborate with Engineering to improve implementation and configuration of
the product
Should have advance knowledge of Patch Management for Windows, Linux
and Third-party application.
Excellent knowledge of scripting (Shell Scripting, Batch Scripting, Python
scripting etc.), which will automate customer requirement & save time.
Should have knowledge of API integration with monitoring, chatbot, voice bot,
Predictive analysis and selfheal Application.
Excellent communication and presentation skills.
Good analytical and troubleshooting skills.

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: IT Software - Middleware
Role Category: Programming & Design
Role: Team Lead/Technical Lead
Employment Type: Permanent Job, Full Time

Company Profile

India Infoline Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+
Contact Details

Recruiter Name:Nikhita Srivastava

Contact Company:India Infoline Limited


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