Branch manager: Gold Appraiser: CCE:
saidapet Hosur rayakotai Rajapalyam
Kanchipuram Hosur bagalur road Arupukottai
Thiruvallur Namakkal pandamanglam Nagercoil
Pollachi Namakkal rangar sanadhi Dharapuram
Pavoor chathram Salem-mettur Erode
Sankaran koil Tenkasi Marapalam
Colachel Kaayanallur Kanchipuram
Hosur bagalur Colachal
Contact Person: jayalakshmi
mail id : firstname.lastname@example.org / email@example.com
Contact no: 9326926069
1. Should be able to manage the portfolio for Gold Loan/financial business within its branch.
2. Leading a team of Branch staff to ensure business growth.
3. Identifying & taking initiatives for the assigned branch.
4. Should be able to generate revenue and ensure overall business growth
5. Guiding and motivating subordinates in achieving their goals
6. Training the branch staff / sales team on all the financial activities from time to time.
Gold Appraiser :
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive:
1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increasecustomer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.
Interested candidates kindly send updated cv @ firstname.lastname@example.org / email@example.com
Mandatory Documents to submitted:
- Updated Resume
- ID proof copy (Aadhar / PAN)
Kindly confirm the same