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Opening for Investor Grievances _ Iiflsl -mumbai

1 - 6 YearsMumbai

Posted: 15 days ago

Job Description

The Company,

IFL is a financial services conglomerate which was started by a group of passionate entrepreneurs in 1995. The genesis of IIFL lies in the power of dreaming big and believing in your dreams.
Today, IIFL Holdings Limited (Bloomberg Code: IIFL IN, NSE: IIFL, BSE: 532636) is Indias leading integrated financial services group with diverse operating businesses, mainly, Non Banking and Housing Finance, Wealth and Asset Management, Financial Advisory and Broking, Mutual Funds and Financial Product Distribution, Investment Banking, Institutional Equities, Realty Broking and Advisory Services.

IIFL serves more than 4 million satisfied customers across various business segments and is continuously building on its strengths to deliver excellent service to its expanding customer base.

Job Description Investor Grievances

Designation: Investor Grievances Officer

Location: Thane

Job Description:

1.Responsible for redressing all cases assigned received from clients via regulators

(NSE /BSE/ SEBI/ CDSl/ NSDL/ MCX-SX/ MCX/ NCDEX/ SEBIPMS)from receipt till closure of case.

2.Responsible for Investigation, root cause analysis of the case.Follow up with internal
departments and branches for proofs,coordination with exchange / depositories for
complaint status & meetings.

3.Maintaining MIS, Preparing/Uploading replies, stamping, scanning & sending replies to

4.Filing/Co-ordinate for Regulator meetings/Attending hearings/ concall if required

Job Specification: (should contain qualification requirement, experience background, any specific certification)

Graduate in Commerce stream

Minimum-1 year experience related to same profile from Stock Market with knowledge of Stock Market functioning

Prior experience in handling/ redressing complaints from Exchanges / Depositories / Commodities.

Good at MS office- excel, word.

Aggressive, team-oriented attitude.

Excellent at Oral/Written Communication

Good at MS office (Esp. Excel, Word)

Salary: Open for right candidate

Job Location: Thane Wagle Estate (Pick-up & Drop facilities available from Thane station & Bhayander & Borivali for western line)

-No Night Shifts
-No hardcore sales and Target
-Exposure to work with brand name

Interested Candidates can share their profile on

Salary: INR 1,00,000 - 4,50,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: Legal, Regulatory, Intellectual Property
Role Category: Other
Role: Legal Manager
Employment Type: Permanent Job, Full Time

Company Profile

IIFL Securities Limited
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
View Contact Details+
Contact Details

Recruiter Name:Geetha Menon

Contact Company:IIFL Securities Limited


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