Greetings from India Infoline Group..!!!
We are hiring Gold Appraiser, Customer Care Executive in IIFL Gold Loan branch.
Trichy, Chidambaram, Cuddalore, Karaikudi, Pudukkottai,
Pattukkottai, Thanjavur, Kumbakonam, Pondichery
Roles & Responsibility :
Gold Appraiser :-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :-
1) Attending walk-in customers & resolve product (Gold Loan) related queries.
2) New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
3) Ensuring the overall hygiene factors of the branch.
4) Follow up for interest collection and NPA reduction.
5) Responsible for generating references & cross-selling through walk-in customers.
Interested candidates can share their resume to firstname.lastname@example.org
Perks and Benefits
Performance Bonus + Incentives
Salary: INR 1,75,000 - 3,00,000 PA.
Industry: Banking / Financial Services / Broking
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Full Time, Permanent