We are looking for Branch Manager, Gold Appraiser & Customer Care Executives for our Gold Loan Branches across Tirunelveli, Madurai,Theni Nagercoil, Dindigul, Rajapalayam, Srivilliputhur,
Job Description is as follows :
Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
Direct all branch level operational activities including business development, customer service & overall administration.
Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
Bring out the best of branchs personnel by requisite training, coaching, development & motivation.
To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive
Attending walkin customers & resolve product (Gold Loan) related queries.
New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
Ensuring the overall hygiene factors of the branch.
Follow up for interest collection and NPA reduction.
Responsible for generating references & cross selling through walkin customers.
Walk In Drive :
Date & Time - 25, 26 Aug 2017 , 9.30 AM - 4 PM.
No 28, Bypass Road, Chandra Gandhi Nagar,
Kalavasal, Madurai - 625010
Date & Time 27 Aug, 2017 , 9.30 am to 4 pm
Hotel Apple Ttree,
Bypass road, Vannarpettai,
Tirunelveli - 627003
Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Retail/Personal
Role: Branch Manager
Employment Type: Permanent Job, Full Time