India Infoline Group (IIFL) has an urgent requiremnet for the role of Gold Appraiser & CCE in IIFL Gold Loan.
1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :
1. Should be able to handle walk-in customers.
2. Adherence to the administrative process & policies of the organization is a must.
3. Ability to understand needs & interests of the customers and cater to the same.
4. To guide & provide the customers with all the required information about loans & schemes.
5.Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
6. Should be able to acquire new customers through referencing.
7. Keeping the existing customers up dated with their existing account details.
Interested candidates can share their updated CV at firstname.lastname@example.org
Perks and Benefits
Salary: INR 1,75,000 - 2,75,000 PA.
Industry: Banking / Financial Services / Broking
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Full Time, Permanent