We are hiring Branch Managers, Gold Appraisers and Customer Care Executive for our current gold loan branches across AP & Telangana as well as our new gold loan branch locations.
Vijayawada - India Infoline Finance Ltd, Door No-12-11-5, Opp: Hdfc Bank & Harpers School, RR Apparao Street, 1 town, Vijayawada -520001
Contact Person: Salma / Bhaskara Rao
1) Branch Manager :-
1) The incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
2) Direct all branch level operational activities including business development, customer service & overall administration.
3) Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
4) Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
5) Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
6) Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
7) Bring out the best of branches personnel by requisite training, coaching, development & motivation.
2) Gold Appraiser :-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
3) Customer Care Executive :-
1) Should be able to handle walk-in customers.
2) Adherence to the administrative process & policies of the organization is a must.
3) Ability to understand needs & interests of the customers and cater to the same.
4) To guide & provide the customers with all the required information about loans & schemes.
5) Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
6) Should be able to acquire new customers through referencing.
Keeping the existing customers up dated with their existing account details.
Interested candidates can directly walk In on above mentioned address
Note:- Kindly carry your updated resume, Pan and Aadhar Card and be in formals.
Salary: INR 1,75,000 - 4,00,000 P.A. Incentives