IIFL is hiring for Gold Appraisers and Customer Care Executives role
Department : GOLD LOAN
Location : Anywhere in Punjab,Chandigarh and Haryana
For Gold Appraiser : Experienced or Freshers both are welcomed
1. Sales of Gold Loan
2. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
3. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
4. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
5. Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive:
1. Attending walkin customers & resolve product (Gold Loan) related queries.
2. New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
3. Ensuring the overall hygiene factors of the branch.
4. Follow up for interest collection and NPA reduction.
5. Responsible for generating references & cross selling through walk in customers.
Salary: INR 2,00,000 - 2,75,000 P.A. Performance Bonus + Incentives
Industry: Banking / Financial Services / Broking
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Permanent Job, Full Time